Companies can't keep your data safe. It's that simple.
When Target lost
data on some 110 million customers, it recommended them to credit bureau
Experian for "identity theft protection," offering to cover the cost
for a year.
Think you're in better
hands? Think again.
Sometime before
the Target (TGT) hack, Experian had its own data leak -- via a
subsidiary. That data leak got plugged before Target sent victims to Experian.
But it shows that even those entrusted with our most sensitive data don't know
how to protect it.
Experian unknowingly
sold the personal data of millions of Americans -- including Social Security
numbers -- to a fraudster in Vietnam. That guy then sold the personal
information to identity thieves around the globe.
It wasn't until U.S.
Secret Service agents alerted Experian that the company stopped.
Hieu Minh Ngo, now 25,
was caught and admitted to posing as a private investigator in Singapore to get
exclusive access to data via Court Ventures, an Experian subsidiary. Ngo then
sold access to fellow criminals.
Federal investigators
say that let criminals reach databases with hundreds of millions of Americans'
personal data, including:
·
names
·
addresses
·
Social Security
numbers
·
birthdays
·
work history
·
driver's license
numbers
·
email addresses
·
banking information
Criminals tapped that
database 3.1 million times, investigators said. Surprised you haven't heard
this? It's because Experian is staying quiet about it.
It's been more than a
year since Experian was notified of the leak. Yet the company still won't say
how many Americans were affected.
CNNMoney asked
Experian to detail the scope of the breach. The company refused.
"As we've said
consistently, it is an unfortunate and isolated issue -- one that did not
affect Experian's databases and has no true relevance to the work we did with
clients like Target," Experian spokesman Gerry Tschopp said.
Federal court filings
show that at least one database actually belonged to another firm -- U.S. Info
Search. It was Experian's subsidiary that sold database access to Ngo.
Target and Experian
insist that the credit monitoring service is unrelated to the incident
involving Experian's data-selling business.
But even Experian's
credit monitoring service, which collects data on customers, isn't immune.
According Barry Kouns,
a security professional who maintains a Cyber Risk Analytic database of major
data breaches, said Experian's databases have been involved in 97 breaches of
personal information.
"Based on our
research, it appears that data brokers place a high value on collecting
and using our information but not so much on protecting it," Kouns
said.
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